Privacy Policy

Last updated 28 October 2026

This policy explains what personal data Crittix collects when you use the platform as a brand, tester or influencer, how we use it, and the choices you have.

1. Data we collect

Account data: name, email address, phone number, password (stored hashed), role and profile details you add.
Campaign and work data: campaigns, proposals, chat messages, and the submissions you upload such as reviews, photos, videos and order details.
Payment and payout data: payment references, wallet and withdrawal history. Card, UPI and bank details are entered with Razorpay; identity (KYC) and bank-account verification for payouts are handled by Razorpay as our payment partner.
Technical data: a login session cookie and basic logs needed to run and secure the service.

2. How we use it

To create and run your account, match brands with testers, and let you communicate.
To take payments, hold them in escrow, release payouts and process withdrawals.
To review disputes, prevent fraud and enforce our terms.
To send service emails and in-app notifications about your campaigns, payments and account.

3. Who we share it with

Other users: brands and testers see the profile and work information needed for a campaign. Your contact details are not shown unless you share them.
Service providers: Razorpay (payments, payouts and KYC), our email provider, and cloud hosting and file storage, only to provide the service.
Legal and safety: authorities or others where the law requires it or to protect users and the platform.

We do not sell your personal data.

4. Security and retention

We use access controls, encrypted connections and server-side checks on every payment action. Payment-card data is never stored by Crittix. We keep data while your account is active and as long as needed for payments records, disputes and legal obligations, then delete or anonymise it.

5. Cookies

Crittix uses a strictly necessary session cookie to keep you signed in. We do not use it for advertising.

6. Your choices

You can view and update your profile in the app.
You can ask us to access, correct or delete your personal data, or close your account, by emailing hello@crittix.in. Some records (such as payment history) may have to be kept by law.

7. Changes and contact

We may update this policy and will change the date above when we do. For any privacy question, contact hello@crittix.in.